General Terms and Conditions of Sale
1. PREAMBLE
These General Terms and Conditions of Sale (hereinafter "GTC") govern sales made via the website www.nolya-paris.fr (hereinafter "the Site").
The Site is currently operated by the creator, who is in the process of registering with the trade and companies register.
Contact email: contact@nolya-paris.fr
Registered office address: Registration in progress
Once the SIRET number and the official address of the company are obtained, this information will be updated in these Terms and Conditions and in the Legal Notices.
2. OBJECT
The purpose of these General Terms and Conditions is to define the contractual relationship between Nolya Paris and any Customer making a purchase via the Site.
Any order validated on the Site constitutes full and unreserved acceptance of these Terms and Conditions.
3. PRODUCTS
The products offered for sale are described as accurately as possible on the Site.
Minor variations may exist between the photos (non-contractual) and the final product.
4. PRICE
The prices displayed on the Site are expressed in euros (€) and include all taxes (TTC).
Delivery costs are shown before the shopping cart is validated.
Nolya Paris reserves the right to change prices at any time, but products will be billed based on the price in effect at the time of the order.
5. ORDERS
The Customer can place an order by following this process:
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Product selection
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Shopping cart validation
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Entry of personal information and contact details
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Secure payment
The order is confirmed once the payment is accepted.
Nolya Paris reserves the right to cancel any order in the event of fraud or dispute with the Customer.
6. PAYMENT
The payment is secure.
The available payment methods are those offered at the time of placing the order (credit card, etc.).
7. DELIVERY
⏳ Shipping times:
Orders are prepared and shipped within 48 to 72 business hours .
🚚 Order tracking:
Each order is shipped with a tracking number , sent by email.
📦 Delivery times:
Once shipped, delivery typically occurs within:
➡️ 7 to 12 business days
These delivery times may vary depending on the carrier or during periods of high activity (promotions, holidays, sales periods, etc.).
Nolya Paris is not responsible for delays caused by carriers or customs services.
8. RIGHT OF WITHDRAWAL – RETURNS
In accordance with Articles L.221-18 et seq. of the Consumer Code:
➡️ The Customer has a period of 14 days from receipt of their order to exercise their right of withdrawal, without justification.
To do this, he must contact:
📧 contact@nolya-paris.fr
Return conditions:
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Product not used
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Original packaging and condition
Return shipping costs are the responsibility of the customer.
The refund will be issued within a maximum of 14 days after receipt and verification of the returned product.
❗ Hygiene items, whether discounted or personalized, cannot be returned or exchanged .
9. PROTECTION OF PERSONAL DATA – GDPR
The information collected is used exclusively for order processing and customer relationship management.
The Customer can request the deletion or modification of their data via:
📧 contact@nolya-paris.fr
10. INTELLECTUAL PROPERTY
The content of the site (images, texts, logos, design) is the exclusive property of Nolya Paris.
All reproduction is prohibited.
11. APPLICABLE LAW – DISPUTES
These Terms and Conditions are governed by French law.
Any dispute not resolved amicably will be submitted to the competent courts.